Remote Support

Our remote support services provide that peace of mind so you can focus on what’s important for your daily operations.

Contact-free tech problem discovery and resolution

Remote support services provide businesses the IT support they need, on-demand – from anywhere. Our online IT services mean a technician can remotely connect to your devices to diagnose and resolve issues without the need to physically come to an office location. 

Your business needs to be up and running at all times. When a problem occurs, a quick resolution is vital. Our remote support services provide that peace of mind so you can focus on what’s important for your daily operations.

Benefits of Remote IT Support:

  • Quick Problem Resolution 
  • Greater Employee Productivity
  • In-depth Monitoring 
  • Lower Costs for IT Repair
  • 24/7 Access 
  • Scheduled Maintenance & Updates

Work confidently knowing you have a tech support team that can help your business no matter where you are located across the globe. 

Taking care of data center operations in a timely manner is critical today. Thanks to remote capabilities IT techs can now quickly and efficiently help businesses address these needs.

Remote Tech Support: 

  • Updates and patches
  • Software Installs
  • Issue Resolution
  • Remote PC support

Downtime can be costly but remote IT support is about more than just helping when a problem arises. Remote support is also a great tool for regular maintenance and preventive IT care to keep your systems up and running and secure.  Our remote IT services provide regular software updates and patches, backups, and more. 

How do we do this?  With secure screen sharing programs and other cloud-based tools so we can help you via the Internet to detect issues and resolve them. 

If you’re ready to hand over the reins and want skilled professionals to take over your IT, network, and data management call on Mr. Computer.

Come visit our office at 61 N Plains Industrial Road, Wallingford, CT or give us a call at (203) 269-1739 for more information.

Contact MRC Today!